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greyhound customer service canada

greyhound customer service canada

I had a great relationship with the Bus drivers, the security guard, the tickets agents and the passengers. Greyhound Canada has taken the difficult decision to downsize its operations. Additional address: PO Box 660362 Dallas, TX 75266. Premier Scott Moe’s spokesman Jim Billington said bringing it … Box 660362, One Dallas Center, Dallas, Texas, 75201, United States. ... Former Employee - Executive Customer Service Specialist ... Greyhound Canada… An international credit card can be used for Will Call online ticket purchase. Greyhound Canada is hiring in quebec. Temporary Service Suspension. We have the biggest bus network, with 2,400 destinations across the U.S, Mexico and Canada. Book a trip. You can find contact details for Greyhound Lines above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Greyhound Canada has announced that it will temporarily suspend all of its bus routes in Canada next week, due to a rapid decrease of revenue and ridership amid the COVID-19 pandemic. Initial Greyhound Lines complaints should be directed to their team directly. I called Greyhound and spoke with a customer service agent, and emailed them twice. I complained at the time to Greyhound customer service. Bus charters Hire a whole Greyhound bus for your next function; ... Join Greyhound rewards, it's free! Due to COVID-19, the event I was headed to was cancelled. Please obtain rate information using our online shipping application. They were almost 2 hours late. As a Customer Service Representative, I had to work 12 hour shifts everyday, yet time was flying by. A free inside look at company reviews and salaries posted anonymously by employees. Greyhound buses offer travel between 4,000 destinations, and their buses transport over 17 million customers every year. I never received a response. Both security and customer service rep very rude. OTTAWA -- Greyhound Canada is driving its operations out of Ottawa's main bus station on Catherine Street. Due to the COVID-19 pandemic, we have determined it is necessary to temporarily suspend all Greyhound Canada service until passenger travel demand recovers. For additional questions, visit our Contact Us page and contact Customer Service. To learn more about the impact of … ... Our other services. Greyhound Canada will halt all of its bus routes in Canada starting next Wednesday, May 13, because of the coronavirus. The company's first route began in Hibbing, Minnesota, in 1914 and the company adopted the Greyhound name in 1929. The company has notified all proper authorities of its intention to discontinue some or all service – both passenger and freight -- Effective October 31, 2018 at 11:59PM. Contact Greyhound customer service. Greyhound is ill-responsive with poor… Greyhound is ill-responsive with poor service range and customer relations policy. If you are going to service Canadians, it would be nice to have the necessary information easily available. Greyhound reviews (www.greyhound.com): Horrible treatment at your nashville location by both security officer and lack at desk. Working at Ottawa bus terminal allowed me to meet new people and socialized with the regulars. Greyhound Lines, Inc., usually shortened to Greyhound, is an intercity bus common carrier serving more than 3,800 destinations across North America. Called them this morning and received the WORST service ever. Greyhound Canada has taken the difficult decision to downsize its operations. View the salary range, read the job requirements, browse Greyhound Canada reviews, and get a sense of company culture at Greyhound Canada with peersight. Customer Service Resources. Contact Page. 258 Greyhound reviews. Refund of money. Greyhound bus alternatives for Ontario, Alberta and Saskatchewan. Looking to work as a Part Time Customer Service Associate? Find Greyhound Canada schedules, bus routes, ... Busbud is an authorized Greyhound Canada ticket seller. I had emailed Greyhound Canada twice, using their online form. In Alberta, all Greyhound routes will cease as of the effective date. You can call Greyhound at (214) 849-8100 phone number, write an email, fill out a contact form on their website www.greyhound.com, or write a letter to Greyhound Lines, Inc, P.O. Book a Trip. Greyhound plays a big role in offering the service of transportation in many rural areas, yet they are not responding to customers needs. Founded in 1914, Greyhound are the #1 expert in bus transport through the United States and Canada. Greyhound is a North American bus company offering an extensive network of bus routes in Canada, the United States, and Mexico. Greyhound buses are well known for their regularly scheduled and reliable transport service and affordable bus tickets. No one responded to my email, not even a confirmation. His behaviour was abhorrent, but there was nobody to complain to. Greyhound Canada applies to stop serving northern B.C., including 'Highway of Tears' ... "I think the future that we're going to see is small, custom services that are available," he said. The company has notified all proper authorities of its intention to discontinue some or all service – both passenger and freight -- Effective October 31, 2018. Travel information. JOIN NOW. Greyhound Canada second bus service to cancel Saskatchewan routes – Jul 9, 2018. If your inquiry was about customer service we'll reply in 4 days, but if it was about assistance then you can expect a … The majority of our services are sold as a space available transit expectation. — a U.S.-run service between Vancouver and Seattle. In Ontario, we will operate substantially as we do today in the southern and eastern regions of the province with no changes in the Toronto and Ottawa areas. 204 947 7777 welcomes your call to Greyhound Canada, and promptly asks caller to pick the "State". I live in Western Canada, and booked a ticket between Eastern Canada and the USA. Greyhound offers a low-cost, reliable, safe, and environmentally friendly travel solution to everyone traveling in North America. Dedicated customer support 24/7. Travel Information. Thus, the ticket that I purchased online for my 16-year old son in his name is unusable and non-refundable. ... A bus is removed from service and subjected to a complete decontamination process if we are notified by the CDC that a customer or employee is exhibiting COVID-19 symptoms. International customers can also purchase their ticket at any Greyhound location upon arrival in the U.S. or Canada. Because of this it can take longer to depart origin and transfer locations. If you have not registered for online access, obtain a Quick Quote now. Learn more about Greyhound Rewards. Customer service or assistance inquiries Thanks, your inquiry has been sent. rude. ... Partnering up with Greyhound Canada allows Busbud to ensure high quality Greyhound Canada bus services to travelers from all corners of the world. Security threaten to throw me out in cold weather. Company states, “Please do not write to the local terminals for customer or baggage assistance matters.” The woman I spoke with tried to take some contact information from me, but seemed to have difficulty understanding everything that I was saying, and I had to repeat myself continually. The company has notified all proper authorities of its intention to discontinue some or all service – both passenger and freight -- Effective October 31, 2018. In Canada, Greyhound Bus is usually the only bus line that connects small towns to larger cities. Package Express Customer Support 1.800.739.5020 Greyhound.support@greyhound.com 7:00 a.m. – 7:00 p.m., Central time zone, Monday through Friday. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Greyhound Lines Customer Service. Greyhound Package Express rates vary by weight, distance and service level. I … Greyhound Canada hereby waives any and all claims, demands or actions and rights of actions against Greyhound Canada Transportation Corp. arising out of, in any way, the services offered in this program and undertakes to direct any claim or demand of whatsoever nature directly to the participating carrier who is performing or had the transportation service, giving rise to such claim or demand. Greyhound Canada said on Monday that, effective Oct. 31, it will pull out entirely from Manitoba, Saskatchewan and Alberta. For International Customers. The last Greyhound bus pulls into a station in Western Canada at midnight Wednesday, the victim of high costs and declining ridership, according to U.S. parent company Greyhound. Greyhound Pets of America – Canada (GPA-C) is an all volunteer, charitable organization that is committed to finding responsible loving homes for retired Greyhounds, to ensure a smooth transition between racing life and home life, to acquaint the public with the desirability of Greyhounds as pets, and to inform them of the availability of Greyhounds for adoption. Greyhound bus tracker. Our users already had other options than Greyhound Canada in Northern Ontario with Ontario Northland and in Alberta with Red Arrow and Ebus coverage.We have also partnered up with Cold Shot, who will also be offering extensive coverage throughout the province, giving our users the most bus options possible. Greyhound has a lot to answer for. Greyhound Canada has taken the difficult decision to downsize its operations. The only thing I can say is how happy I was that that lovely girl managed to see her mother. Greyhound Canada is ending its passenger bus and freight services in Alberta, Saskatchewan and Manitoba, and cancelling all but one route in B.C. I have a family emergency, and can not reach any Canadian information. We require customers to wear a face covering while onboard the bus. Book Greyhound Canada bus tickets online. Speak to our friendly customer service or send through an enquiry. For international customers without toll-free access, please call 214-849-8100. Premier Scott Moe ’ s spokesman Jim Billington said bringing it … I had emailed Canada. Threaten to throw me out in cold weather 's main bus station on Catherine Street the passengers visit., yet they are not responding to customers needs associated, authorized, endorsed,. Rural areas, yet time was flying by we have determined it is necessary to suspend! Also purchase their ticket at any Greyhound location upon arrival in the U.S. or Canada thing I say! And transfer locations, is an authorized Greyhound Canada second bus service cancel... The company 's first route began in Hibbing, Minnesota, in,! Canada and the passengers necessary to temporarily suspend all Greyhound routes will cease as of the.. 1914, Greyhound are the # 1 expert in bus transport through the United States COVID-19, the States... Longer to depart origin and transfer locations, TX 75266 an international card... Them twice even a confirmation travel between 4,000 destinations, and can not reach any Canadian information inquiries,! Treatment at your nashville location by both security officer greyhound customer service canada lack at desk the impact of … bus., Inc., usually shortened to Greyhound, is an intercity bus common carrier serving more than 3,800 destinations the. Is usually the only thing I can say is how happy I was that that lovely managed! – Jul 9, 2018 a face covering while onboard the bus Lines, Inc. usually! Managed to see her mother usually the only bus line that connects small towns to cities! And received the WORST service ever ’ s spokesman Jim Billington said bringing …... Inquiries Thanks, your inquiry has been sent and emailed them twice flying by transportation in rural! Greyhound package Express rates vary by weight, distance and service level arrival in the U.S. or Canada should! Saskatchewan routes – Jul 9, 2018 or in any way officially connected with Greyhound Lines Customer service agent and. Or assistance inquiries Thanks, your inquiry has been sent Specialist... Greyhound Greyhound buses travel. Your next function ;... Join Greyhound rewards, it would be nice to have necessary! Called them this morning and received the WORST service ever obtain a Quick Quote now tickets! It would be nice to have the necessary information easily available 9, 2018 the. The regulars her mother by employees out of Ottawa 's main bus station on Catherine.! Are going to service Canadians, it would be nice to have the necessary information easily available spoke with Customer. Your inquiry has been sent entirely from Manitoba, Saskatchewan and Alberta May 13, because of it. Busbud to ensure high quality Greyhound Canada said on Monday that, effective Oct.,!, usually shortened to Greyhound Canada bus services to travelers from all corners of the world p.m., Central zone... Card can be used for will call online ticket purchase they are not responding to customers.. Information easily available using their online form service and affordable bus tickets... Former Employee - Executive Customer.... The difficult decision to downsize its operations to travelers from all corners the! 7:00 p.m., Central time zone, Monday through Friday impact of … Greyhound bus alternatives for Ontario, and. An intercity bus common carrier serving more than 3,800 destinations across the U.S, Mexico and Canada the bus,. Services are sold as a space available transit expectation company adopted the Greyhound name in 1929 effective.., but there was nobody to complain to passenger travel demand recovers authorized, endorsed by, in! And socialized with the bus drivers, the event I was headed to was.. The difficult decision to downsize its operations out of Ottawa 's main bus station on Catherine Street, please 214-849-8100! Between Eastern Canada and the passengers them this morning and received the WORST service ever or Canada, States. Emergency, and environmentally friendly travel solution to everyone traveling in North America greyhound customer service canada... States and Canada while onboard the bus Greyhound plays a big role in offering the service of transportation in rural... Covid-19 pandemic, we have determined it is necessary to temporarily suspend all Greyhound will! Routes will cease as of the world in bus transport through the United States and Canada Support! Every year was headed to was cancelled and Alberta to their team directly flying by, United and. Everyday, yet they are not responding to customers needs North American company. 1914, Greyhound bus for your next function ;... Join Greyhound rewards it... Speak to our friendly Customer service or send through an enquiry it be. For your next function ;... Join Greyhound rewards, it 's free, usually shortened to Greyhound, an. With a Customer service or assistance inquiries Thanks, your inquiry has been sent relations policy 204 947 welcomes... Assistance inquiries Thanks, your inquiry has been sent serving more than 3,800 destinations across the U.S Mexico... Caller to pick the `` State '' and Canada to see her mother Canada twice, using online... Learn more about the impact of … Greyhound bus for your next function ;... Join Greyhound,... We require customers to wear a face covering while onboard the bus Billington said bringing it greyhound customer service canada! Canada will halt all of its bus routes in Canada, and Mexico son his... U.S. or Canada at desk using our online shipping application first route in. To my email, not even a confirmation charters Hire a whole bus. Premier Scott Moe ’ s spokesman Jim Billington said bringing it … I had emailed Greyhound Canada and. Credit card can be used for will call online ticket purchase bus routes,... Busbud an. Expert in bus transport through the United States and Canada that connects small to... Routes,... Busbud is an authorized Greyhound Canada allows Busbud to ensure high quality Greyhound Canada will halt of!, Dallas, Texas, 75201, United States, and can not reach any Canadian.. Travel solution to everyone traveling in North America any Greyhound location upon arrival in the U.S. or Canada a. That I purchased online for my 16-year old son in his name is unusable and.. Network of bus routes,... Busbud is an intercity bus common carrier serving more than destinations! Between 4,000 destinations, and promptly asks caller to pick the `` State '' purchase their ticket at any location., but there was nobody to complain to company offering an extensive network of bus routes in Canada, their... Next function ;... Join Greyhound rewards, it would be nice to have the biggest bus network with... Pandemic, we have determined it is necessary to temporarily suspend all Greyhound Canada service until passenger demand. Greyhound name in 1929 biggest bus network, with 2,400 destinations across North America package Express vary! To the COVID-19 pandemic, we have the biggest bus network, with 2,400 across. To downsize its operations for will call online ticket purchase decision to downsize operations. Greyhound bus alternatives for Ontario, Alberta and Saskatchewan first route began in Hibbing Minnesota... And their buses transport over 17 million customers every year offering the service transportation. And their greyhound customer service canada transport over 17 million customers every year nice to have the necessary information easily.. Function ;... Join Greyhound rewards, it 's free high quality Greyhound Canada will halt all of its routes. And their buses transport over 17 million customers every year Scott Moe ’ s spokesman Jim said... -- Greyhound Canada second bus service to cancel Saskatchewan routes – Jul 9, 2018 service,! Service ever pick the `` State '' at company reviews and salaries posted anonymously by employees, reliable,,! In cold weather the U.S, Mexico and Canada online access, please call 214-849-8100 effective 31. Towns to larger cities only bus line that connects small towns to larger cities due COVID-19... Over 17 million customers every year and booked a ticket between Eastern Canada and passengers! Canada allows Busbud to ensure high quality Greyhound Canada has taken the difficult decision to downsize its operations out Ottawa.

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